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Home arrow News arrow IT Management arrow Making the Most Out of Your IT Asset Management Software


Making the Most Out of Your IT Asset Management Software

Making the Most Out of Your IT Asset Management Software

 

It is a very common misconception to say that in asset management, successful implementation of the IT Asset Management system (ITAM) only depends on getting the right software.  When these software companies market their product, they insist that the IT asset management software would help you cope with constant change or even provide you with the most effective strategy for implementation. 

 

It is true that getting the right software is important however it shouldn't just be all about tool selection.  It should also be about the policies and procedure that should be designed to support the proper management of IT assets.  There are many challenges that will surely be encountered along the way, but below are some tips that can help you get on the right track:

 

1. Implement your system through a stage-by-stage approach.  It is best to implement an ITAM system which is gradual and should have defined objectives for every stage.

 

2.  Do a lot of planning.  If you fail to spend time on the planning stage, you should expect major inconsistencies in your system.  This will also lead to a system that ineffectively tracks the assets of the company.  It is important to always define your objectives, identify the stages of the project, finalize which assets you would like to track and what aspects of it will be tracked, the nature of the reports required or any other procedural or accounting informaton needed.

 

3. Form a team and carefully identify each one's responsibilities.  If you want a successful implementation of the ITAM system, know that it requires a lot of team effort.  Thus, you should create a team that has defined tasks and has appropriate management support.  Your staff should also be informed of any progress that are relevant to the development or implementation of an asset management solution.

 

4. Define the kind of information the system requires.  You should also assess the information that are required by the users of the ITAM.  This will help you determine the assets that you need to track and will also assist you when tool evaluation period comes.

 

5. Control and document access to the ITAM.  Typically, an ITAM will consist of an administrator and some other users at various levels who are able to view all report information in your software.  Your repository will surely contain both sensitive and not-so-sensitive date on the assets that are being tracked and secured.  It is very important to clearly define, control and document those who have access to the system and the level of their system control. 

 

6.  Identify and define the processes.  It is vital that you identify and define all the processes used in every stage in the asset management life cycle.  You should check whether these processes are running smoothly and will rightly adopt into your own asset management process.  If a stage in the life cycle doesn't seem to work, the process must be agreed upon and documented for future reference.

7.  Determine the location of your old data.  It is important to know where your existing asset data is being held and who has access to all the information.  Most of these data is required in the asset system implementation thus, you should know if and how the new system can acquire and access the data.  Then, you should decide whether these existing data sources are going to be maintained or removed with the new system.

8.  Identify the requirements.  Asset management implementation with improperly allocated IT and human resources are bound to fail.  It is necessary to identify the requirements of your system before implementing anything.

9.  Perform tool evaluation.  Before anything, you should define early on the characteristics and capabilities that you require from the ITAM software that you need.  Based on your needs, try to evaluate the software that you have chosen.  It is very important to regularly do these evaluation to make sure that the software maintains to be a support system to the company, and not just an ordinary,  useless, expensive junk that does practically little.

 
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